@phdthesis{SmithEckhardt2015,
  author      = {Stephanie Smith-Eckhardt},
  title       = {Managing service innovation: How firms can benefit from new services},
  type        = {doctoralthesis},
  school      = {Universit{\"a}t Trier},
  doi       = {10.25353/ubtr-xxxx-e961-673c/},
  year        = {2015},
}